Service Philosophy

Our company provides services to clients based on the following principles:

• We are committed to promoting automation to minimize human error and prevent invalid commission payouts resulting from malicious activities.
• We will never engage in or participate in malicious activities such as ‘stealth marketing’ (promoting ourselves on third-party websites to boost our reputation) or ‘negative campaigns’ (discrediting others on third-party websites to lower their ratings).

Customer Service Standards

All client-related tasks, including inquiries, account verification, transaction record updates, and cashback distribution, are handled by our professional team.

For all services directly involving clients, including customer service responses, we aim to reply within 24 hours in principle.

Public Relations and Rebate Ratios

We do not engage in proactive advertising; instead, we rely on the neutral evaluations of our trading clients and affiliate partners to attract new customers.

Unlike most service providers who invest in marketing websites for promotion, we choose to return the majority of our profits to our trading clients and affiliate partners. As customer evaluations naturally build our reputation, there is no need for separate marketing strategies.

Furthermore, by reducing operational costs through automation, we are able to offer the highest level of rebate ratios to our trading clients.

Fund Security Guarantee

Client funds (rebates) are denominated in Japanese Yen accounts and are managed and secured through segregated individual accounts.

Since these are demand deposit accounts managed separately, even in the event of the managing bank’s bankruptcy, the funds are fully protected. Similarly, if our company were to go out of business, client funds would remain unaffected.

This protection measure is an independent fund security mechanism of our company and is not related to any other services.